Two Factor Authentication (2FA)

What is Two Factor Authentication (2FA)?
In order to obtain optimum security, one uses two-factor authentication. Two-factor authentication (2FA) is a specific type of multi-factor authentication (MFA) that strengthens access security by requiring two methods to verify your identity.

Why is Two Factor Authentication (2FA) important?
With 2-factor authentication, an extra layer of security is added to your account to prevent someone from logging in, even if they have your password. This extra security measure requires you to verify your identity using a randomized 6-digit code generated on the Google Authenticator app each time you attempt to log in.

In addition to added security; 2FA also saves you the hassles of OTPs and network congestions that can delay the login experience.

How to enable Two Factor Authentication (2FA) on PocketBits?
Step 1:
-Login to your PocketBits Account

Step 2:
-Click on your PROFILE and from the drop-down select "ACCOUNT SETTINGS"

Step 3:
-Click on "SECURITY" and select "ENABLE TWO FACTOR AUTHENTICATION (2FA)"

Step 4:
-Install an authenticator app (Google authenticator/Authy etc.) on your mobile device from Google Playstore/App Store

Step 5:
-Scan QR code or manually enter the authentication code in your authenticator app.

Note:** Kindly make note of the Authentication code for manual entry in order to retrieve your Two Factor Authentication (2FA) in case of any unforeseen circumstances.**

Step 6:
-Enter the verification code prompted in your app. Click on the enable button.

YAYYY!!!! YOUR ACCOUNT IS NOW ALL THE MORE SECURE!!

How to login to your PocketBits account using Two Factor Authentication (2FA)?
Step 1:
-Login to your account using mobile number/email address and enter your password.

Step 2:
-Enter the 6 digit code from the authenticator app in order to login.

For real-time assistance please reach out to us via the website live chat, our support team is available 24/7 to help you.